SARTradersOnline provides a diverse array of products, including fashion items, accessories, jewellery, home decor, and essentials for men, women, and kids. Our curated selection ensures quality and style for every shopper's unique taste.

You don't HAVE to register (we do offer a guest checkout option), but we really do recommend it!When you create an account, you can view your order history, easily find and download vouchers or sale, plus keep an eye on your order status. It's pretty handy, you know!

Unable to log in, reach out to us for assistance in activating your account, it needs to be verified before you’re able to successfully log in info@sartradersonline.com.Already verified your account but can’t log in, please go ahead and reset your password to successfully log in. On the Log in page, click on ‘Forgot your password?’ to reset.

Buying a product:Browse our website and simply add items to your cart. Continue shopping or select the ‘Checkout’ option. You can choose to checkout as a guest by continuing with the checkout process, or You can choose to purchase via your SARTradersOnline account (by clicking on Already have an account? Log in), or If you’re a new user and wish to create an account, click on ‘Already have an account? Log in’ and select the ‘New customer? Sign up for an account’ option. Once you’re logged in, complete the requested information and click on ‘continue to shipping’. Here you’ll be able to update/change or view your ‘ship to’ address Your shipping method with shipping fees will also be displayed for your convenience If you’re happy with the info provided, click on ‘continue to payment’. Select your preferred payment method and continue until your order has been successfully processed. You’ll receive an order confirmation via email to confirm a successful order

Once your order is dispatched, you'll receive an email with a tracking number. Visit our website and enter the provided code to monitor your package's real-time location and estimated delivery time.

To facilitate a seamless shopping experience, SARTradersOnline accepts various payment methods, including credit/debit cards, through EFT (Electronic Fund Transfer) secure online options, ensuring a secure and efficient checkout process.

Yes, we understand preferences may change. Refer to our 'Returns and Warranty Policy' and 'Cancellation & Refunds Policy' page for comprehensive details on our user-friendly return policy, emphasising customer satisfaction and convenience.

Contacting our customer support is easy. Visit the 'Contact Us' page on our website or drop an email to info@sartradersonline.com. Our dedicated team is ready to assist you promptly with any queries.

Absolutely. We prioritise authenticity by sourcing products from reputable suppliers. Each item undergoes stringent quality checks, ensuring that our customers receive genuine and high-quality merchandise.

If you receive a damaged item, please contact our customer support immediately. We will guide you through the swift and hassle-free process of returning the damaged product or obtaining a replacement.

Yes, protecting your privacy is a top priority. SARTradersOnline employs advanced security measures on our website to safeguard your personal information, ensuring a secure and trustworthy shopping environment.

Stay in the loop by subscribing to our newsletter or following us on social media. Receive timely updates on promotions, discounts, and exciting new arrivals, ensuring you never miss out on the latest trends and offers.

Once an order is confirmed, modifications or cancellations are challenging as we strive for quick processing. Prioritise accuracy during the checkout process to ensure a smooth experience. Please review your order carefully before confirming.